News and Events

Artificial intelligence: how to put it at the service of the population?

14/12/2020

The new report by the European Union Agency for Fundamental Rights (FRA) on the highly topical subject of artificial intelligence is available from today, December 14, 2020. From contact-tracing in times of pandemic to simplifying administrative procedures, artificial intelligence (AI) has become part of the lives of millions of European citizens. Automation can improve decision-making processes, but it can also increase the risk of error and discrimination. FRA's new report - titled "Getting the future right - Artificial intelligence and fundamental rights" - highlights that there is still much confusion about the impact of AI on people's rights, even among organizations that already use it. For this reason, FRA appeals to public authorities to provide clear guidance on how AI should be used, while fully respecting fundamental rights. The report is part of a wider research work that FRA is carrying out on the topics of artificial intelligence and big data. It is based, specifically, on more than 100 interviews with public and private organizations that already make use of AI tools in five EU countries, Estonia, Finland, France, the Netherlands and Spain.

Link to the press release

Link to the report