Don’t GIG up, never! Extending social protection to GIG workers in Europe

A new FGB-led research project comparing a set of platforms in the areas of cleaning or repairing services, and micro-tasks
Foundation Institute of Public Affairs-IPA (PL)
Istituto delle ricerche economiche e sociali - IRES (FR)
UGT Unión General de Trabajadores (ES)
University of Tartu (EE)
2021 to 2023

The project Don’t GIG up, never! intends to prosecute and deepen the activities successfully implemented in Don’t GIG up! by strengthening its partnership, enlarging geographical coverage, and providing a closer focus on selected categories of platforms.

A closer focus on platforms

In particular, the project will update and complement information contained in the State-of-the-Art report in the light of ongoing developments, with the ambition to offer a closer focus on platforms providing services to persons or enterprises, other than transport or delivery services (e.g. Glovo, Foodora, Deliveroo...).

In fact, platform work kept increasing in other areas where the boundary between the role of platforms may be more blurred, also in reason of the vivacity of the business environment, testifying the rise and fall of different players both at the national and European/global level. These players may cover a wide array of services, either provided online or requiring physical presence, which may range from low-skilled tasks (such as data cleaning services supplied by Amazon Mechanical Turk) to a broad array of professions, from cleaning and personal care services, to web-site editing and graphic works, and even to regulated professions (e.g. platforms of lawyers, journalists or of health professionals).

The project will analyse by means of a case study analysis a set of platforms in the areas of cleaning or repairing services, clerical work, professional activities, and micro-tasks. Case studies shall focus on their terms and conditions applied, as well as on the actual working conditions, also by means of interviews, while focusing on initiatives by social partners and of professional associations. This way they will shed a light on platforms often remaining in the shadow of those active in delivery and passenger transport activities, so far gaining much of the attention in policymaking and public debate.

Main objectives

The project will compare findings in a final report and deliver a model of Terms and conditions of service, departing from those analysed under the previous phases to set out possible conditions abiding to the existing EU and domestic legal frameworks on the most notable aspects (e.g. terms and conditions of employment, monitoring of workers, privacy and rating, applicable legislation for employment and social security purposes). The main objectives of the project are:

  • To improve expertise and knowledge on the role unions and social dialogue can play with regards to protection of platform workers.
  • To identify policy options and tools ensuring social protection of platform workers;
  • To identify policy options and tools to guarantee adequate and effective rights for platform workers vis- à-vis their employers or clients;
  • To support unions to put in place effective strategies to organise and represent platform workers;
  • To identify pathways for exploiting the potential positive effects of gig economy and platform-based work, like the potential to bring back ‘gigs’ traditionally performed in the undeclared economy within the reach of labour and fiscal rules.


This research, led by FGB, will be complemented with country-specific information implemented by each partner in the relevant country, namely France, Germany, Italy, Poland, Spain and Sweden. Country findings will be integrated and updated and a country report for Estonia will be added. 

Associate partners

The project includes the cooperation of the following associate partners: European Trade Union Confederation-ETUC, Confederation General du Travail- Force Ouvriere-FO (FR), Independent and Self-Governing Trade Union "Solidarnosc" (PL), Vereinte Dienstleistungsgewerkschaft- Ver.di Unionen (DE), Consiglio Nazionale dell'Economia e del Lavoro (IT).